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 Welcome to EFOF’s Navigator Program page! 

Here you will find all the details you need about what EFOF is doing to help consumers navigate the Health Insurance Marketplace.

The event calendar on this page displays all of the Patient Navigation events throughout the state where you can go for personalized assistance with the Health Insurance Marketplace and its application. Use the little arrow on the upper right hand corner of the calendar to toggle between regions and see which events on the calendar are being held in your area. Click on the event to get more details about it.

If you can't attend one of the following events, please call 1-877-553-7453 for assistance and appointments.

 

Attend an Assistance Event 

 

Have questions? Below are some links that provide more information about the Health Insurance Marketplace:

Contacting your health plan’s customer service number: 
http://marketplace.cms.gov/getofficialresources/publications-and-articles/contact-health-plan.pdf

What to know about getting your prescription medications:
http://marketplace.cms.gov/getofficialresources/publications-and-articles/getting-your-prescription-medications.pdf

What you should know about provider networks: 
http://marketplace.cms.gov/getofficialresources/publications-and-articles/what-you-should-know-provider-networks.pdf

Appealing your insurer’s decision not to pay: 
http://marketplace.cms.gov/getofficialresources/publications-and-articles/appealing-your-insurers-decision-not-to-pay.PDF

What you should know about seeing your doctor: 
http://marketplace.cms.gov/getofficialresources/publications-and-articles/seeing-your-doctor.pdf

Getting emergency care: 
http://marketplace.cms.gov/getofficialresources/publications-and-articles/getting-emergency-care.pdf

I signed up, but don’t have health coverage:
http://marketplace.cms.gov/getofficialresources/publications-and-articles/signed-up-but-no-coverage.pdf

What you should know about early renewal of health coverage:
http://marketplace.cms.gov/getofficialresources/publications-and-articles/early-renewal-of-coverage.pdf

 

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Further Assistance

Need health coverage? The Health Insurance Marketplace is open! Apply Now          Obtenga cobertura médica que funcione para usted - y sus empleados. SOLICITE AHORA.
 
The project described was supported by Funding Opportunity Number CA-NAV-13-001 from the U.S Department of Health and Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.
 

Miami

 
Miami Offices
 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.

 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
  
   
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
   
 

Broward

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.
 
 
    
 
 
   
 

Palm Beach

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have. 
 
 
     

Jensen Beach

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.
 
 
    

Gainesville

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.
 
 
    

Pensacola

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.
 
 
       
 

Jacksonville

 
Please select one of the locations below in order to make an appointment to have a Certified Health Insurance Marketplace Navigator assist you with your application and answer any questions you may have.